At HomezValley, we value your trust and strive to deliver the best quality products. Please read our Returns & Replacements policy carefully before placing your order.

1. Replacements Only for Damaged or Defective Products

   • We only provide replacement of products if they are received in a damaged or defective condition.

   • To request a replacement, you must inform us within  2–3 days of delivery, along with clear photos/videos of the damaged or defective item.

2. No Refund Policy

   • We do not offer refunds under any circumstances. Orders once placed cannot be cancelled or refunded.

3. Not Eligible for Return/Replacement

   • If you did not like the product, or if it does not meet your personal expectations, we are not responsible and no return, refund, or replacement will be initiated.

   • Products damaged due to misuse, mishandling, or improper usage will not be eligible for replacement.

4. Replacement Process

   • Once your replacement request is approved, we will arrange for a replacement of the same product.

   • If the same product is not available, we may offer a similar product of equal value.