From dispatch to delivery of the shipment usually takes 4 - 10 working days. However, due to unforeseen circumstances, it may take a longer time than what it takes usually.
Once you place the order, you will be notified with the placement of order. Day, date and time of dispatching the order and the delivery of the order. So, we suggest you check your email or your inbox from time to time.We, under any circumstances, don’t accept any cancellation once we dispatch the order from our side from our fulfilment centre if the cancellation request is received after 24 hrs of placing the order.
For further enquiry or queries, drop an Email to us at support@homezvalley.com
IMPORTANT
Within India, we deliver only to those pin codes that are serviced by our shipping partner. We regret any inconvenience caused if your pin code is outside of the serviceable area. You can check the service availability on the check out pages.
WRONG DELIVERY ADDRESS
We will not be responsible for wrong delivery due to incorrect and/or incomplete address given by the customer. We would request you to check your address in detail at the time of checkout. An incorrect address will incur a triple shipping cost as the package returns back to us and we then re-ship the same back to the corrected address.
Prices and shipping policies may change without prior notice.
DELIVERY DATE CONFIRMATION
We commit to your order reaching you within 1-2 weeks after dispatch from our warehouse in Jodhpur. Please note that it is not possible for us to give you a guarantee for the delivery date as we have no control over unforeseen circumstances that may delay delivery after we have shipped the order. Do track your order directly on the "Track Your Order" page in the footer. You can use your order no. to track your shipment.
WRONG DELIVERY ADDRESS
We will not be responsible for wrong delivery due to incorrect and/or incomplete addresses given by the customer. We would request you to check your address in detail at the time of checkout. An incorrect address will incur a triple shipping cost as the package returns back to us and we then re-ship the same back to the corrected address.
Prices and shipping policy may change without prior notice.
PRIVACY
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
RETURNS & REPLACEMENTS
If you return a product to us, you will be the exporter from the destination country. Title and risk of loss, transfer to us upon receipt at our Company’s registered address of communication.
Customer Service
Office Address : BHATI HOUSE, GOJARI MAGARI, WARD NO. 1, KHARDA ROAD, Nadol, Pali, Rajasthan, 306603
Phone Number : +91-7014551106
Email Address : support@homezvalley.com
Banner With Text
Pair large text with an image to give focus to your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
Banner With Text
Pair large text with an image to give focus to your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.